Information We Collect

We collect the following categories of information:

1. Identifiers: name, email address, phone number, billing and shipping address.

2. Commercial information: products purchased, order history, and customer-service interactions.

3. Internet activity: pages visited, time spent, referring sites, browser and device type, IP address, and general location.

4. Geolocation: approximate location derived from your IP address.

5. Inferences: preferences or interests drawn from your activity on our site.

 

Payment details (such as card numbers) are entered on secure checkout pages and processed directly by our third-party payment processor. We do not store your full card number on our servers.

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Sources of Information

We collect information you provide directly (orders, contact forms, email signups), automatically through the site and cookies, and from third parties such as our website platform, payment processor, and shipping carriers.

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How We Use Your Information

We use your information to:

1. Process, ship, and support your orders.

2. Send order confirmations and delivery updates.

3. Send marketing emails about new products and deals (only if you opt in).

4. Improve our website, products, and customer experience.

5. Prevent fraud and meet legal, tax, and accounting obligations.

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Cookies & Tracking

We use cookies, pixels/beacons, and local storage to operate the site (for example, remembering your cart), understand how visitors use it, and measure marketing. This may include analytics and advertising tools (such as Google Analytics and Meta). You can control cookies in your browser settings, though some features may not work without them.

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How We Share Your Information

We do not sell your personal information for money. We share it only as needed to run our business:

1. Service providers: our website platform, payment processor, shipping carriers, and email tools.

2. Advertising partners: limited data may be shared for ad measurement, which some state laws treat as a "sale" or "share." See Your Rights below to opt out.

3. Legal: when required by law, to protect our rights, or in connection with a business transfer.

 

To opt out of the sale or sharing of your information, email info@noxcaffeine.com with the subject "Do Not Sell or Share." We also honor Global Privacy Control (GPC) browser signals as a valid opt-out request.

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Your Privacy Rights

Depending on your state, you may have the right to:

1. Know what personal information we collect and how we use and share it.

2. Access or receive a portable copy of your information.

3. Correct inaccurate information.

4. Delete your information.

5. Opt out of the sale or sharing of your information.

6. Not be discriminated against for exercising these rights.

7. Appeal a denied request.

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To exercise any right, email info@noxcaffeine.com. We may need to verify your identity first and will respond within about 30 days. You may also authorize someone else to act on your behalf.

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Data Retention

We keep your information only as long as needed for the purposes above — for example, order records for accounting and tax purposes — and then delete or anonymize it.

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Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including secure (HTTPS) checkout pages and trusted third-party processors for payment data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

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Children's Privacy

Our website and products are intended for adults 18 and older. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

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Email Marketing

If you join our email list, you can unsubscribe at any time using the link in any email or by contacting us. Transactional emails about your orders are not marketing and can't be opted out of while your order is active.

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Changes to this Policy

We may update this policy by posting the new version here with a new "Last Updated" date. Material changes will be highlighted. Continued use of the site after changes means you accept the updated policy.